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SupportCandy – Helpdesk, Support Ticket System & AI Chatbot security & vulnerabilities

supportcandy— active installsLast vulnerability Oct 2, 2026

No known unpatched vulnerabilities in the latest version

All 24 known vulnerabilities are fixed in the latest release. If you run an older version, update to null or newer.

24Known vulnerabilities
  • Critical2
  • High3
  • Medium19
  • Low0
Vulnerabilities per year
2019: 1 vulnerability1192022: 5 vulnerabilities5222023: 4 vulnerabilities4232024: 1 vulnerability1242025: 3 vulnerabilities3252026: 10 vulnerabilities1026

All SupportCandy – Helpdesk, Support Ticket System & AI Chatbot vulnerabilities

SupportCandy – Helpdesk, Support Ticket System & AI Chatbot vulnerabilities
SeverityVulnerabilityCVEPublished
Medium6.4Authenticated (Subscriber+) Stored Cross-Site Scripting via 'name' Parameter
≤3.5.3Update to 3.5.4
CVE-2026-94378
Medium6.5Authenticated (Custom+) SQL Injection via 'sort_by' Parameter
≤3.5.3Update to 3.5.4
CVE-2026-94539
Medium5.33.5.2 - Unauthenticated Information Exposure
3.3.6 – 3.5.2Update to 3.5.3
CVE-2026-81022
Medium5.33.5.2 - Unauthenticated Ticket Attachment Read
3.2.9 – 3.5.2Update to 3.5.3
CVE-2026-81021
Medium5.3Missing Authorization
≤3.5.1Update to 3.5.2
CVE-2026-73350
Medium6.4Authenticated (Customer+) Stored Cross-Site Scripting
≤3.4.8Update to 3.4.9
CVE-2026-57711
Medium4.3Authenticated (Subscriber+) Insecure Direct Object Reference
≤3.4.6Update to 3.4.7
CVE-2026-54826
Medium6.5Authenticated (Subscriber+) SQL Injection via Number Field Filter
≤3.4.4Update to 3.4.5
CVE-2026-0683
Medium5.3Missing Authorization
≤3.4.4Update to 3.4.5
CVE-2026-25321
Medium5.4Authenticated (Subscriber+) Insecure Direct Object Reference
≤3.4.4Update to 3.4.5
CVE-2026-1251
Medium4.3Cross-Site Request Forgery
≤3.4.1Update to 3.4.2
CVE-2025-67598
Medium6.5Authentication Bypass to Support Session Takeover
≤3.3.7Update to 3.3.8
CVE-2025-10658
Medium4.3Insecure Direct Object Reference
≤3.3.0Update to 3.3.1
CVE-2024-13552
Medium6.4Authenticated (Subscriber+) Stored Cross-Site Scripting
≤3.2.3Update to 3.2.4
CVE-2024-27991
High7.2Authenticated (Admin+) SQL Injection
≤3.1.6Update to 3.1.7
CVE-2023-2805
High8.8Authenticated (Subscriber+) SQL Injection
≤3.1.6Update to 3.1.7
CVE-2023-2719
Critical9.8Unauthenticated SQL Injection via parse_user_filters
≤3.1.4Update to 3.1.5
CVE-2023-1730
Medium6.5Sensitive Data Exposure
≤3.1.3Update to 3.1.4
—
High7.5Unauthenticated Arbitrary Ticket Deletion
≤2.2.4Update to 2.2.5
CVE-2021-24839
Medium6.1Reflected Cross-Site Scripting
≤2.2.6Update to 2.2.7
CVE-2021-24878
Medium6.1Cross-Site Request Forgery to Stored Cross-Site Scripting
<2.2.7Update to 2.2.7
CVE-2021-24879
Medium6.4Stored Cross-Site Scripting via Shortcode
<2.2.7Update to 2.2.7
CVE-2021-24880
Medium6.5Cross-Site Request Forgery to Arbitrary Ticket Deletion
<2.2.7Update to 2.2.7
CVE-2021-24843
Critical9.8Arbitrary File Upload
<2.0.1Update to 2.0.1
CVE-2019-11223

SupportCandy – Helpdesk, Support Ticket System & AI Chatbot: common questions

Does SupportCandy – Helpdesk, Support Ticket System & AI Chatbot have known vulnerabilities?

Yes. VulnCrest Radar lists 24 known vulnerabilities in SupportCandy – Helpdesk, Support Ticket System & AI Chatbot: 2 critical, 3 high, 19 medium. None are known to affect version null.

How do I check which version of SupportCandy – Helpdesk, Support Ticket System & AI Chatbot I run?

In wp-admin open Plugins → Installed Plugins; the version is shown under the name. Without admin access, our passive Check my site tool can often read it from public files.

What is the most recent SupportCandy – Helpdesk, Support Ticket System & AI Chatbot vulnerability?

CVE-2026-94378, published Oct 2, 2026: SupportCandy <= 3.5.3 - Authenticated (Subscriber+) Stored Cross-Site Scripting via 'name' Parameter. Severity: Medium (CVSS 6.4).

Is any SupportCandy – Helpdesk, Support Ticket System & AI Chatbot vulnerability listed in CISA KEV?

No. None of the known SupportCandy – Helpdesk, Support Ticket System & AI Chatbot vulnerabilities is currently listed in the CISA KEV catalog.

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