WordPress plugin
SupportCandy – Helpdesk, Support Ticket System & AI Chatbot security & vulnerabilities
No known unpatched vulnerabilities in the latest version
All 24 known vulnerabilities are fixed in the latest release. If you run an older version, update to null or newer.
- Critical2
- High3
- Medium19
- Low0
All SupportCandy – Helpdesk, Support Ticket System & AI Chatbot vulnerabilities
| Severity | Vulnerability | CVE | Published |
|---|---|---|---|
| High7.2 | Authenticated (Admin+) SQL Injection ≤3.1.6Update to 3.1.7 | CVE-2023-2805 | |
| High8.8 | Authenticated (Subscriber+) SQL Injection ≤3.1.6Update to 3.1.7 | CVE-2023-2719 | |
| Critical9.8 | Unauthenticated SQL Injection via parse_user_filters ≤3.1.4Update to 3.1.5 | CVE-2023-1730 | |
| High7.5 | Unauthenticated Arbitrary Ticket Deletion ≤2.2.4Update to 2.2.5 | CVE-2021-24839 | |
| Critical9.8 | Arbitrary File Upload <2.0.1Update to 2.0.1 | CVE-2019-11223 |
- High7.2Authenticated (Admin+) SQL Injection
≤3.1.6Update to 3.1.7
- High8.8Authenticated (Subscriber+) SQL Injection
≤3.1.6Update to 3.1.7
- Critical9.8Unauthenticated SQL Injection via parse_user_filters
≤3.1.4Update to 3.1.5
- High7.5Unauthenticated Arbitrary Ticket Deletion
≤2.2.4Update to 2.2.5
- Critical9.8Arbitrary File Upload
<2.0.1Update to 2.0.1
SupportCandy – Helpdesk, Support Ticket System & AI Chatbot: common questions
Does SupportCandy – Helpdesk, Support Ticket System & AI Chatbot have known vulnerabilities?
Yes. VulnCrest Radar lists 24 known vulnerabilities in SupportCandy – Helpdesk, Support Ticket System & AI Chatbot: 2 critical, 3 high, 19 medium. None are known to affect version null.
How do I check which version of SupportCandy – Helpdesk, Support Ticket System & AI Chatbot I run?
In wp-admin open Plugins → Installed Plugins; the version is shown under the name. Without admin access, our passive Check my site tool can often read it from public files.
What is the most recent SupportCandy – Helpdesk, Support Ticket System & AI Chatbot vulnerability?
CVE-2026-94378, published Oct 2, 2026: SupportCandy <= 3.5.3 - Authenticated (Subscriber+) Stored Cross-Site Scripting via 'name' Parameter. Severity: Medium (CVSS 6.4).
Is any SupportCandy – Helpdesk, Support Ticket System & AI Chatbot vulnerability listed in CISA KEV?
No. None of the known SupportCandy – Helpdesk, Support Ticket System & AI Chatbot vulnerabilities is currently listed in the CISA KEV catalog.