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SupportCandy <= 3.1.6 — Authenticated (Admin+) SQL Injection

CVE-2023-2805Published · Updated

Action summary

Affected: ≤3.1.6Update to 3.1.7 or newer

All remediation steps
Watch plugin
Severity
High7.2
CVSS
7.2
CVSS 3.1 · CNA (Wordfence)
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H
What does this vector mean?
AV:N Attack vector
Network
AC:L Attack complexity
Low
PR:H Privileges required
High
UI:N User interaction
None
S:U Scope
Unchanged
C:H Confidentiality
High
I:H Integrity
High
A:H Availability
High
Weakness
CWE-89 SQL Injection
Required access
Unknown
Exploit prediction (EPSS)
No score
CISA KEV
Not listed
On this page8

Am I affected?

SupportCandy – Helpdesk, Support Ticket System & AI Chatbot supportcandy

  1. Affected≤ 3.1.6
  2. Patched in3.1.7

Update to 3.1.7 or newer.

You are affected if you run ≤ 3.1.6. Version 3.1.7 and later are not affected by this issue.

  • Check your version: in wp-admin go to Plugins → Installed Plugins and read the version under SupportCandy – Helpdesk, Support Ticket System & AI Chatbot.
  • No admin access? Run a passive check of your site. It reads public files only.

What to do

  1. Update to version 3.1.7, or a newer patched version
  2. Rotate administrator passwords and application secrets if the site ran a vulnerable version while publicly reachable.
  3. Watch SupportCandy – Helpdesk, Support Ticket System & AI Chatbot to get an email when the next vulnerability is published.

Advisory

Source description from Wordfence Intelligence, credited to dc11.

The SupportCandy plugin for WordPress is vulnerable to SQL injection via the 'agents[]' parameter used in the set_add_agent_leaves AJAX action in versions up to, and including, 3.1.6 due to insufficient escaping on the user supplied parameter and lack of sufficient preparation on the existing SQL query. This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.

Exploits & references

Proof-of-concept & detection

No public proof-of-concept or detection template is known for this vulnerability.

Advisories & patches

More in SupportCandy – Helpdesk, Support Ticket System & AI Chatbot

All 24
More vulnerabilities in SupportCandy – Helpdesk, Support Ticket System & AI Chatbot
SeverityVulnerabilityCVEPublished
Medium6.4Authenticated (Subscriber+) Stored Cross-Site Scripting via 'name' Parameter
≤3.5.3Update to 3.5.4
CVE-2026-94378
Medium6.5Authenticated (Custom+) SQL Injection via 'sort_by' Parameter
≤3.5.3Update to 3.5.4
CVE-2026-94539
Medium5.33.5.2 - Unauthenticated Information Exposure
3.3.6 – 3.5.2Update to 3.5.3
CVE-2026-81022
Medium5.33.5.2 - Unauthenticated Ticket Attachment Read
3.2.9 – 3.5.2Update to 3.5.3
CVE-2026-81021
Medium5.3Missing Authorization
≤3.5.1Update to 3.5.2
CVE-2026-73350

Same weakness (SQL Injection)

All SQL Injection
Other SQL Injection vulnerabilities
SeverityVulnerabilityCVEPublished
High7.2Unauthenticated Stored Cross-Site Scripting via Comment User-Agent Header
EZ SQL Reports Shortcode Widget and DB Backup≤5.25.25Update to 5.26.45
CVE-2026-120688
Critical9.8Unauthenticated Arbitrary File Upload via File Upload via Public Form Submission
Chatterbug Forms – Fast, Flexible WordPress Form Builder≤1.0.2Update to 1.1
CVE-2026-125055
Critical9.8Unauthenticated PHP Object Injection to Remote Code Execution via 'form' Parameter
ELEX WordPress HelpDesk & Customer Ticketing System≤3.3.9Update to 3.4.0
CVE-2026-119077
Medium5.3Unauthenticated Sensitive Information Exposure in 'search' Parameter
Customer Reviews for WooCommerce≤5.127.0Update to 5.128.0
CVE-2026-121518

Timeline

  1. CVE published

    Severity high, CVSS 7.2

  2. Record last updated

Sources & licenses

Wordfence record
Vulnerability data
Wordfence Intelligence. Copyright 2012-2026 Defiant Inc. Licensed under the CC BY-SA 4.0.
CVE® identifiers
Copyright 1999-2026 The MITRE Corporation. Used under the CVE Program. CVE® is a registered trademark of The MITRE Corporation.
CVSS / CWE
National Vulnerability Database (NVD), shown unmodified. This product uses the NVD API but is not endorsed or certified by the NVD.
VulnCrest content
Summary, remediation guidance and page layout © VulnCrest. Not sourced from NVD.

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