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SupportCandy – Helpdesk, Support Ticket System & AI Chatbot security & vulnerabilities

supportcandy— active installsLast vulnerability Oct 2, 2026

No known unpatched vulnerabilities in the latest version

All 24 known vulnerabilities are fixed in the latest release. If you run an older version, update to null or newer.

24Known vulnerabilities
  • Critical2
  • High3
  • Medium19
  • Low0
Vulnerabilities per year
2019: 1 vulnerability1192022: 5 vulnerabilities5222023: 4 vulnerabilities4232024: 1 vulnerability1242025: 3 vulnerabilities3252026: 10 vulnerabilities1026

All SupportCandy – Helpdesk, Support Ticket System & AI Chatbot vulnerabilities

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SupportCandy – Helpdesk, Support Ticket System & AI Chatbot: common questions

Does SupportCandy – Helpdesk, Support Ticket System & AI Chatbot have known vulnerabilities?

Yes. VulnCrest Radar lists 24 known vulnerabilities in SupportCandy – Helpdesk, Support Ticket System & AI Chatbot: 2 critical, 3 high, 19 medium. None are known to affect version null.

How do I check which version of SupportCandy – Helpdesk, Support Ticket System & AI Chatbot I run?

In wp-admin open Plugins → Installed Plugins; the version is shown under the name. Without admin access, our passive Check my site tool can often read it from public files.

What is the most recent SupportCandy – Helpdesk, Support Ticket System & AI Chatbot vulnerability?

CVE-2026-94378, published Oct 2, 2026: SupportCandy <= 3.5.3 - Authenticated (Subscriber+) Stored Cross-Site Scripting via 'name' Parameter. Severity: Medium (CVSS 6.4).

Is any SupportCandy – Helpdesk, Support Ticket System & AI Chatbot vulnerability listed in CISA KEV?

No. None of the known SupportCandy – Helpdesk, Support Ticket System & AI Chatbot vulnerabilities is currently listed in the CISA KEV catalog.

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