WordPress plugin
KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin security & vulnerabilities
Unpatched vulnerability in the latest version
At least one vulnerability affects the latest version and no fix has been released. Deactivate the plugin or restrict access to the affected feature until the vendor ships a patch.
- Critical0
- High2
- Medium7
- Low0
All KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin vulnerabilities
| Severity | Vulnerability | CVE | Published |
|---|---|---|---|
| High7.5 | Unauthenticated Sensitive Information Exposure Through Unprotected Directory ≤1.7.4No patch available | CVE-2024-13604 | |
| Medium6.1 | Unauthenticated Open Redirect ≤1.6.7Update to 1.6.8 | CVE-2025-24741 | |
| High8.1 | Missing Authorization to Authenticated (Subscriber+) Multiple Administrator Actions ≤1.6.6Update to 1.6.7 | CVE-2024-8548 | |
| Medium6.5 | Missing Authorization to Unauthenticated Ticket Reply Exposure ≤1.6.6Update to 1.6.7 | CVE-2024-8632 | |
| Medium4.3 | Missing Authorization ≤1.6.0Update to 1.6.1 | CVE-2024-33589 | |
| Medium4.3 | Missing Authorization to Authenticated (Subscriber+) User Data Retrieval <1.5.89Update to 1.5.89 | — | |
| Medium5.4 | Missing Authorization to Sensitive Data Exposure ≤1.5.88Update to 1.5.89 | CVE-2023-37890 | |
| Medium4.4 | Authenticated (Subscriber+) CSV Injection ≤1.5.84Update to 1.5.85 | CVE-2023-25983 | |
| Medium4.7 | Multiple Unauthenticated Stored Cross-Site Scripting ≤1.5.5Update to 1.5.6 | CVE-2022-27852 |
- High7.5Unauthenticated Sensitive Information Exposure Through Unprotected Directory
≤1.7.4No patch available
- Medium6.1Unauthenticated Open Redirect
≤1.6.7Update to 1.6.8
- High8.1Missing Authorization to Authenticated (Subscriber+) Multiple Administrator Actions
≤1.6.6Update to 1.6.7
- Medium6.5Missing Authorization to Unauthenticated Ticket Reply Exposure
≤1.6.6Update to 1.6.7
- Medium4.3Missing Authorization
≤1.6.0Update to 1.6.1
- Medium4.3Missing Authorization to Authenticated (Subscriber+) User Data Retrieval
<1.5.89Update to 1.5.89
- Medium5.4Missing Authorization to Sensitive Data Exposure
≤1.5.88Update to 1.5.89
- Medium4.4Authenticated (Subscriber+) CSV Injection
≤1.5.84Update to 1.5.85
- Medium4.7Multiple Unauthenticated Stored Cross-Site Scripting
≤1.5.5Update to 1.5.6
KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin: common questions
Does KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin have known vulnerabilities?
Yes. VulnCrest Radar lists 9 known vulnerabilities in KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin: 2 high, 7 medium. At least one is not fixed in the latest version.
How do I check which version of KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin I run?
In wp-admin open Plugins → Installed Plugins; the version is shown under the name. Without admin access, our passive Check my site tool can often read it from public files.
What is the most recent KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin vulnerability?
CVE-2024-13604, published Apr 4, 2025: KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin <= 1.7.4 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory. Severity: High (CVSS 7.5).
Is any KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin vulnerability listed in CISA KEV?
No. None of the known KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin vulnerabilities is currently listed in the CISA KEV catalog.