WordPress plugin
KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin security & vulnerabilities
Unpatched vulnerability in the latest version
At least one vulnerability affects the latest version and no fix has been released. Deactivate the plugin or restrict access to the affected feature until the vendor ships a patch.
- Critical0
- High2
- Medium7
- Low0
All KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin vulnerabilities
| Severity | Vulnerability | CVE | Published |
|---|---|---|---|
| High7.5 | Unauthenticated Sensitive Information Exposure Through Unprotected Directory ≤1.7.4No patch available | CVE-2024-13604 | |
| High8.1 | Missing Authorization to Authenticated (Subscriber+) Multiple Administrator Actions ≤1.6.6Update to 1.6.7 | CVE-2024-8548 |
- High7.5Unauthenticated Sensitive Information Exposure Through Unprotected Directory
≤1.7.4No patch available
- High8.1Missing Authorization to Authenticated (Subscriber+) Multiple Administrator Actions
≤1.6.6Update to 1.6.7
KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin: common questions
Does KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin have known vulnerabilities?
Yes. VulnCrest Radar lists 9 known vulnerabilities in KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin: 2 high, 7 medium. At least one is not fixed in the latest version.
How do I check which version of KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin I run?
In wp-admin open Plugins → Installed Plugins; the version is shown under the name. Without admin access, our passive Check my site tool can often read it from public files.
What is the most recent KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin vulnerability?
CVE-2024-13604, published Apr 4, 2025: KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin <= 1.7.4 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory. Severity: High (CVSS 7.5).
Is any KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin vulnerability listed in CISA KEV?
No. None of the known KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin vulnerabilities is currently listed in the CISA KEV catalog.