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KB Support <= 1.6.7 — Unauthenticated Open Redirect

CVE-2025-24741Published · Updated

Action summary

Affected: ≤1.6.7Update to 1.6.8 or newer

All remediation steps
Watch plugin
Severity
Medium6.1
CVSS
6.1
CVSS 3.1 · CNA (Wordfence)
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N
What does this vector mean?
AV:N Attack vector
Network
AC:L Attack complexity
Low
PR:N Privileges required
None
UI:R User interaction
Required
S:C Scope
Changed
C:L Confidentiality
Low
I:L Integrity
Low
A:N Availability
None
Weakness
CWE-601 Open Redirect
Required access
No account needed
Exploit prediction (EPSS)
No score
CISA KEV
Not listed
On this page8

Am I affected?

KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin kb-support

  1. Affected≤ 1.6.7
  2. Patched in1.6.8

Update to 1.6.8 or newer.

You are affected if you run ≤ 1.6.7. Version 1.6.8 and later are not affected by this issue.

  • Check your version: in wp-admin go to Plugins → Installed Plugins and read the version under KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin.
  • No admin access? Run a passive check of your site. It reads public files only.
  • No account is needed to exploit this. Treat any exposed site on an affected version as at risk.

What to do

  1. Update to version 1.6.8, or a newer patched version
  2. Rotate administrator passwords and application secrets if the site ran a vulnerable version while publicly reachable.
  3. Watch KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin to get an email when the next vulnerability is published.

Advisory

Source description from Wordfence Intelligence, credited to ardias.

The KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin plugin for WordPress is vulnerable to Open Redirect in all versions up to, and including, 1.6.7. This is due to insufficient validation on the redirect url supplied. This makes it possible for unauthenticated attackers to redirect users to potentially malicious sites if they can successfully trick them into performing an action.

Exploits & references

Proof-of-concept & detection

No public proof-of-concept or detection template is known for this vulnerability.

Advisories & patches

More in KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin

All 9
More vulnerabilities in KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin
SeverityVulnerabilityCVEPublished
High7.5Unauthenticated Sensitive Information Exposure Through Unprotected Directory
≤1.7.4No patch available
CVE-2024-13604
High8.1Missing Authorization to Authenticated (Subscriber+) Multiple Administrator Actions
≤1.6.6Update to 1.6.7
CVE-2024-8548
Medium6.5Missing Authorization to Unauthenticated Ticket Reply Exposure
≤1.6.6Update to 1.6.7
CVE-2024-8632
Medium4.3Missing Authorization
≤1.6.0Update to 1.6.1
CVE-2024-33589
Medium4.3Missing Authorization to Authenticated (Subscriber+) User Data Retrieval
<1.5.89Update to 1.5.89
—

Same weakness (Open Redirect)

All Open Redirect
Other Open Redirect vulnerabilities
SeverityVulnerabilityCVEPublished
High7.2Unauthenticated Stored Cross-Site Scripting via Comment User-Agent Header
EZ SQL Reports Shortcode Widget and DB Backup≤5.25.25Update to 5.26.45
CVE-2026-120688
Critical9.8Unauthenticated Arbitrary File Upload via File Upload via Public Form Submission
Chatterbug Forms – Fast, Flexible WordPress Form Builder≤1.0.2Update to 1.1
CVE-2026-125055
Critical9.8Unauthenticated PHP Object Injection to Remote Code Execution via 'form' Parameter
ELEX WordPress HelpDesk & Customer Ticketing System≤3.3.9Update to 3.4.0
CVE-2026-119077
Medium5.3Unauthenticated Sensitive Information Exposure in 'search' Parameter
Customer Reviews for WooCommerce≤5.127.0Update to 5.128.0
CVE-2026-121518

Timeline

  1. CVE published

    Severity medium, CVSS 6.1

  2. Record last updated

Sources & licenses

Wordfence record
Vulnerability data
Wordfence Intelligence. [object Object] Licensed under the CC BY-SA 4.0.
CVE® identifiers
[object Object]. Used under the CVE Program. CVE® is a registered trademark of The MITRE Corporation.
CVSS / CWE
National Vulnerability Database (NVD), shown unmodified. This product uses the NVD API but is not endorsed or certified by the NVD.
VulnCrest content
Summary, remediation guidance and page layout © VulnCrest. Not sourced from NVD.

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