KB Support <= 1.5.84 — Authenticated (Subscriber+) CSV Injection
CVE-2023-25983Published · Updated Action summary
Affected: ≤1.5.84Update to 1.5.85 or newer
All remediation steps- Severity
- Medium4.4
- CVSS
- 4.4CVSS 3.1 · CNA (Wordfence)
CVSS:3.1/AV:N/AC:H/PR:L/UI:R/S:C/C:L/I:L/A:NWhat does this vector mean?
AV:NAttack vector- Network
AC:HAttack complexity- High
PR:LPrivileges required- Low
UI:RUser interaction- Required
S:CScope- Changed
C:LConfidentiality- Low
I:LIntegrity- Low
A:NAvailability- None
- Required access
- Unknown
- Exploit prediction (EPSS)
- No score
- CISA KEV
- Not listed
On this page8
Am I affected?
KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin kb-support
- Affected≤ 1.5.84
- Patched in1.5.85
Update to 1.5.85 or newer.
You are affected if you run ≤ 1.5.84. Version 1.5.85 and later are not affected by this issue.
- Check your version: in wp-admin go to Plugins → Installed Plugins and read the version under KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin.
- No admin access? Run a passive check of your site. It reads public files only.
What to do
- Update to version 1.5.85, or a newer patched version
- Rotate administrator passwords and application secrets if the site ran a vulnerable version while publicly reachable.
- Watch KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin to get an email when the next vulnerability is published.
Advisory
Source description from Wordfence Intelligence, credited to Rafshanzani Suhada.
The KB Support plugin for WordPress is vulnerable to CSV Injection in versions up to, and including, KB Support. This allows subscriber-level attackers to embed untrusted input into exported CSV files, which can result in code execution when these files are downloaded and opened on a local system with a vulnerable configuration.
Exploits & references
Proof-of-concept & detection
No public proof-of-concept or detection template is known for this vulnerability.
Advisories & patches
- Advisorywordfence.com
Related CVEs
More in KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin
All 9| Severity | Vulnerability | CVE | Published |
|---|---|---|---|
| High7.5 | Unauthenticated Sensitive Information Exposure Through Unprotected Directory ≤1.7.4No patch available | CVE-2024-13604 | |
| Medium6.1 | Unauthenticated Open Redirect ≤1.6.7Update to 1.6.8 | CVE-2025-24741 | |
| High8.1 | Missing Authorization to Authenticated (Subscriber+) Multiple Administrator Actions ≤1.6.6Update to 1.6.7 | CVE-2024-8548 | |
| Medium6.5 | Missing Authorization to Unauthenticated Ticket Reply Exposure ≤1.6.6Update to 1.6.7 | CVE-2024-8632 | |
| Medium4.3 | Missing Authorization ≤1.6.0Update to 1.6.1 | CVE-2024-33589 |
- High7.5Unauthenticated Sensitive Information Exposure Through Unprotected Directory
≤1.7.4No patch available
- Medium6.1Unauthenticated Open Redirect
≤1.6.7Update to 1.6.8
- High8.1Missing Authorization to Authenticated (Subscriber+) Multiple Administrator Actions
≤1.6.6Update to 1.6.7
- Medium6.5Missing Authorization to Unauthenticated Ticket Reply Exposure
≤1.6.6Update to 1.6.7
- Medium4.3Missing Authorization
≤1.6.0Update to 1.6.1
Timeline
CVE published
Severity medium, CVSS 4.4
Record last updated
Sources & licenses
Wordfence record- Vulnerability data
- Wordfence Intelligence. [object Object] Licensed under the CC BY-SA 4.0.
- CVE® identifiers
- [object Object]. Used under the CVE Program. CVE® is a registered trademark of The MITRE Corporation.
- CVSS / CWE
- National Vulnerability Database (NVD), shown unmodified. This product uses the NVD API but is not endorsed or certified by the NVD.
- VulnCrest content
- Summary, remediation guidance and page layout © VulnCrest. Not sourced from NVD.