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KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin security & vulnerabilities

kb-support— active installsLast vulnerability Apr 4, 2025

Unpatched vulnerability in the latest version

At least one vulnerability affects the latest version and no fix has been released. Deactivate the plugin or restrict access to the affected feature until the vendor ships a patch.

9Known vulnerabilities
  • Critical0
  • High2
  • Medium7
  • Low0
Vulnerabilities per year
2022: 1 vulnerability1222023: 3 vulnerabilities3232024: 3 vulnerabilities3242025: 2 vulnerabilities225

All KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin vulnerabilities

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KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin: common questions

Does KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin have known vulnerabilities?

Yes. VulnCrest Radar lists 9 known vulnerabilities in KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin: 2 high, 7 medium. At least one is not fixed in the latest version.

How do I check which version of KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin I run?

In wp-admin open Plugins → Installed Plugins; the version is shown under the name. Without admin access, our passive Check my site tool can often read it from public files.

What is the most recent KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin vulnerability?

CVE-2024-13604, published Apr 4, 2025: KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin <= 1.7.4 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory. Severity: High (CVSS 7.5).

Is any KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin vulnerability listed in CISA KEV?

No. None of the known KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin vulnerabilities is currently listed in the CISA KEV catalog.

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