WordPress plugin
Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System security & vulnerabilities
No known unpatched vulnerabilities in the latest version
All 7 known vulnerabilities are fixed in the latest release. If you run an older version, update to null or newer.
- Critical1
- High1
- Medium5
- Low0
All Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System vulnerabilities
| Severity | Vulnerability | CVE | Published |
|---|---|---|---|
| Medium6.5 | Authenticated (Subscriber+) SQL Injection ≤1.4.54Update to 1.4.55 | CVE-2026-110895 | |
| High8.8 | Authenticated (Subscriber+) Authentication Bypass to Administrator Account Takeover via 'p' Parameter Forged Guest Token ≤1.4.52Update to 1.4.53 | CVE-2026-19806 | |
| Critical9.1 | Unauthenticated Arbitrary File Download <1.4.48Update to 1.4.48 | CVE-2026-15932 | |
| Medium5.3 | Missing Authorization ≤1.4.47Update to 1.4.48 | CVE-2026-14862 | |
| Medium5.3 | Missing Authorization ≤1.4.23Update to 1.4.24 | CVE-2025-58635 | |
| Medium5.4 | Authenticated (Subscriber+) Insecure Direct Object Reference ≤1.4.11Update to 1.4.12 | CVE-2025-30777 | |
| Medium5.3 | Missing Authorization ≤1.2.3Update to 1.2.4 | CVE-2023-49742 |
- Medium6.5Authenticated (Subscriber+) SQL Injection
≤1.4.54Update to 1.4.55
- High8.8Authenticated (Subscriber+) Authentication Bypass to Administrator Account Takeover via 'p' Parameter Forged Guest Token
≤1.4.52Update to 1.4.53
- Critical9.1Unauthenticated Arbitrary File Download
<1.4.48Update to 1.4.48
- Medium5.3Missing Authorization
≤1.4.47Update to 1.4.48
- Medium5.3Missing Authorization
≤1.4.23Update to 1.4.24
- Medium5.4Authenticated (Subscriber+) Insecure Direct Object Reference
≤1.4.11Update to 1.4.12
- Medium5.3Missing Authorization
≤1.2.3Update to 1.2.4
Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System: common questions
Does Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System have known vulnerabilities?
Yes. VulnCrest Radar lists 7 known vulnerabilities in Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System: 1 critical, 1 high, 5 medium. None are known to affect version null.
How do I check which version of Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System I run?
In wp-admin open Plugins → Installed Plugins; the version is shown under the name. Without admin access, our passive Check my site tool can often read it from public files.
What is the most recent Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System vulnerability?
CVE-2026-110895, published Oct 16, 2026: Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System <= 1.4.54 - Authenticated (Subscriber+) SQL Injection. Severity: Medium (CVSS 6.5).
Is any Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System vulnerability listed in CISA KEV?
No. None of the known Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System vulnerabilities is currently listed in the CISA KEV catalog.