WordPress plugin
WordPress HelpDesk & Support Ticket System Plugin – Octrace Support security & vulnerabilities
Unpatched vulnerability in the latest version
At least one vulnerability affects the latest version and no fix has been released. Deactivate the plugin or restrict access to the affected feature until the vendor ships a patch.
- Critical0
- High0
- Medium2
- Low0
All WordPress HelpDesk & Support Ticket System Plugin – Octrace Support vulnerabilities
| Severity | Vulnerability | CVE | Published |
|---|---|---|---|
| Medium4.4 | Authenticated (Administrator+) Stored Cross-Site Scripting ≤1.2.7No patch available | CVE-2025-22762 | |
| Medium6.1 | Reflected Cross-Site Scripting ≤1.2.7No patch available | CVE-2024-54274 |
- Medium4.4Authenticated (Administrator+) Stored Cross-Site Scripting
≤1.2.7No patch available
- Medium6.1Reflected Cross-Site Scripting
≤1.2.7No patch available
WordPress HelpDesk & Support Ticket System Plugin – Octrace Support: common questions
Does WordPress HelpDesk & Support Ticket System Plugin – Octrace Support have known vulnerabilities?
Yes. VulnCrest Radar lists 2 known vulnerabilities in WordPress HelpDesk & Support Ticket System Plugin – Octrace Support: 2 medium. At least one is not fixed in the latest version.
How do I check which version of WordPress HelpDesk & Support Ticket System Plugin – Octrace Support I run?
In wp-admin open Plugins → Installed Plugins; the version is shown under the name. Without admin access, our passive Check my site tool can often read it from public files.
What is the most recent WordPress HelpDesk & Support Ticket System Plugin – Octrace Support vulnerability?
CVE-2025-22762, published Jan 14, 2025: WordPress HelpDesk & Support Ticket System Plugin – Octrace Support <= 1.2.7 - Authenticated (Administrator+) Stored Cross-Site Scripting. Severity: Medium (CVSS 4.4).
Is any WordPress HelpDesk & Support Ticket System Plugin – Octrace Support vulnerability listed in CISA KEV?
No. None of the known WordPress HelpDesk & Support Ticket System Plugin – Octrace Support vulnerabilities is currently listed in the CISA KEV catalog.