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Freshdesk (official) security & vulnerabilities

freshdesk-support— active installsLast vulnerability Apr 12, 2024

No known unpatched vulnerabilities in the latest version

All 3 known vulnerabilities are fixed in the latest release. If you run an older version, update to null or newer.

3Known vulnerabilities
  • Critical0
  • High1
  • Medium2
  • Low0
Vulnerabilities per year
2022: 1 vulnerability1222023: 1 vulnerability1232024: 1 vulnerability124

All Freshdesk (official) vulnerabilities

Freshdesk (official) vulnerabilities
SeverityVulnerabilityCVEPublished
Medium6.1Open Redirect
≤2.3.6Update to 2.4.0
CVE-2024-32129
Medium5.4Open Redirect
1.7 – 1.7Update to 1.8
CVE-2015-10102
High8.8Cross-Site Request Forgery
≤2.3.6Update to 2.4.0
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Freshdesk (official): common questions

Does Freshdesk (official) have known vulnerabilities?

Yes. VulnCrest Radar lists 3 known vulnerabilities in Freshdesk (official): 1 high, 2 medium. None are known to affect version null.

How do I check which version of Freshdesk (official) I run?

In wp-admin open Plugins → Installed Plugins; the version is shown under the name. Without admin access, our passive Check my site tool can often read it from public files.

What is the most recent Freshdesk (official) vulnerability?

CVE-2024-32129, published Apr 12, 2024: Freshdesk (official) <= 2.3.6 - Open Redirect. Severity: Medium (CVSS 6.1).

Is any Freshdesk (official) vulnerability listed in CISA KEV?

No. None of the known Freshdesk (official) vulnerabilities is currently listed in the CISA KEV catalog.

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