Emergency · 24/7
WordPress & WooCommerce malware removal
Red Google warning, spam redirects or a card skimmer on checkout? We remove the malware, clean the live site without wiping recent orders, close the way in, and request Google's review — with an engineer replying in 30 minutes, day or night.
What you get
- A cleaned, working site — no old backup restored, so recent orders stay
- The entry point found and patched, not just infected files deleted
- Google security review requested and email blacklists checked
- A plain-language report plus 30 days of daily checks
How it works
- 01Contain. Revoke admin sessions, lock unknown accounts and protect checkout before anything else.
- 02Preserve evidence. Snapshot files, database and logs before any cleanup, so the investigation has real evidence.
- 03Find the way in. Trace the entry point from the logs: a plugin, a stolen password or the hosting account.
- 04Remove malware. Backdoors, rogue admins, scheduled tasks and injected scripts — removed at the root.
- 05Clean in place. No old backup restored, so recent WooCommerce orders aren't wiped out.
- 06Patch the hole. Patch or replace the weak component and rotate keys and passwords.
- 07Retest. Re-scan, retest the entry point and place a test order to confirm checkout is clean.
- 08Clear warnings. Request Google's security review and check email blacklists (Google decides the timing, usually 1–3 days).
- 09Report & watch. Written report at handover, then daily checks for 30 days. Same weakness reused? We clean it again at no charge.
Questions
Will malware removal delete my data?
We back up the full codebase and database first, then remove or repair only compromised files and records. We tell you before touching anything that holds content, orders or members.
Will I lose recent WooCommerce orders?
No. We clean the live site instead of rolling back to an old backup, and check recent orders against your payment provider before reopening checkout.
How long until the Google warning is removed?
We request Google's review as soon as the site is clean. Google decides the timing, typically one to three days.
Can the site get reinfected?
Reinfection is possible. We close the original entry point, remove backdoors, rotate credentials and harden the site to reduce the risk — and re-clean free if the same weakness is reused within 30 days.
Site hacked right now?
Report it and an engineer replies within 30 minutes, day or night.