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WP Support Plus Responsive Ticket System <= 7.1.4 — Authentication Bypass

d4804081-67b1-4c62-af8e-bdbcea2ba6e7Published · Updated

Action summary

Affected: <8.0.0Update to 8.0.0 or newer

All remediation steps
Severity
Critical9.8
CVSS
9.8
CVSS 3.1 · CNA (Wordfence)
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
What does this vector mean?
AV:N Attack vector
Network
AC:L Attack complexity
Low
PR:N Privileges required
None
UI:N User interaction
None
S:U Scope
Unchanged
C:H Confidentiality
High
I:H Integrity
High
A:H Availability
High
Weakness
CWE-288 Authentication Bypass Using an Alternate Path or Channel
Required access
No account needed
Exploit prediction (EPSS)
No score
CISA KEV
Not listed

Am I affected?

WP Support Plus Responsive Ticket System wp-support-plus-responsive-ticket-system

  1. Affected< 8.0.0
  2. Patched in8.0.0

Update to 8.0.0 or newer.

You are affected if you run < 8.0.0. Version 8.0.0 and later are not affected by this issue.

  • Check your version: in wp-admin go to Plugins → Installed Plugins and read the version under WP Support Plus Responsive Ticket System.
  • No admin access? Run a passive check of your site. It reads public files only.
  • No account is needed to exploit this. Treat any exposed site on an affected version as at risk.

What to do

  1. Update to version 8.0.0, or a newer patched version
  2. Rotate administrator passwords and application secrets if the site ran a vulnerable version while publicly reachable.
  3. Watch WP Support Plus Responsive Ticket System to get an email when the next vulnerability is published.

Advisory

Source description from Wordfence Intelligence, credited to Kacper Szurek.

The WP Support Plus Responsive Ticket System plugin for WordPress is vulnerable to Authentication Bypass in versions up to, and including, 7.1.4. This is due to the plugin only requiring a valid email for the loginGuestFacebook AJAX action which is passed to the wp_set_auth_cookie() function and will log the user in as the account associated with the supplied email. This makes it possible for unauthenticated attackers to log in as any users account, including administrators.

Exploits & references

Proof-of-concept & detection

No public proof-of-concept or detection template is known for this vulnerability.

Advisories & patches

More in WP Support Plus Responsive Ticket System

All 15
More vulnerabilities in WP Support Plus Responsive Ticket System
SeverityVulnerabilityCVEPublished
Medium5.3Insecure Direct Object Reference to Unauthenticated Support Ticket Access
≤9.1.2No patch available
CVE-2026-11875
High7.5Unauthenticated SQL Injection
≤9.1.2No patch available
CVE-2026-11590
High7.2Unauthenticated Stored Cross-Site Scripting
≤9.1.2No patch available
CVE-2026-11589
High7.2Stored Cross-Site Scripting
<9.1.2Update to 9.1.2
CVE-2019-15331
Medium6.1Stored Cross-Site Scripting
<9.1.2Update to 9.1.2
CVE-2019-7299

Timeline

  1. CVE published

    Severity critical, CVSS 9.8

  2. Record last updated

Sources & licenses

Vulnerability data
Wordfence Intelligence. Copyright 2012-2026 Defiant Inc. Licensed under the CC BY-SA 4.0.
CVSS / CWE
National Vulnerability Database (NVD), shown unmodified. This product uses the NVD API but is not endorsed or certified by the NVD.
VulnCrest content
Summary, remediation guidance and page layout © VulnCrest. Not sourced from NVD.

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