JS Help Desk – AI-Powered Support & Ticketing System <= 5.0.3 — Missing Authorization
CVE-2026-119513Published · Updated Action summary
Affected: ≤5.0.3Update to 5.0.4 or newer
All remediation steps- Severity
- Medium5.3
- CVSS
- 5.3CVSS 3.1 · CNA (Wordfence)
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:NWhat does this vector mean?
AV:NAttack vector- Network
AC:LAttack complexity- Low
PR:NPrivileges required- None
UI:NUser interaction- None
S:UScope- Unchanged
C:NConfidentiality- None
I:LIntegrity- Low
A:NAvailability- None
- Weakness
- CWE-862 Missing Authorization
- Required access
- No account needed
- Exploit prediction (EPSS)
- No score
- CISA KEV
- Not listed
On this page8
Am I affected?
JS Help Desk – AI-Powered Support & Ticketing System js-support-ticket
- Affected≤ 5.0.3
- Patched in5.0.4
Update to 5.0.4 or newer.
You are affected if you run ≤ 5.0.3. Version 5.0.4 and later are not affected by this issue.
- Check your version: in wp-admin go to Plugins → Installed Plugins and read the version under JS Help Desk – AI-Powered Support & Ticketing System.
- No admin access? Run a passive check of your site. It reads public files only.
- No account is needed to exploit this. Treat any exposed site on an affected version as at risk.
What to do
- Update to version 5.0.4, or a newer patched version
- Rotate administrator passwords and application secrets if the site ran a vulnerable version while publicly reachable.
- Watch JS Help Desk – AI-Powered Support & Ticketing System to get an email when the next vulnerability is published.
Advisory
Source description from Wordfence Intelligence, credited to Saad.Codes.
The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to unauthorized access in all versions up to, and including, 5.0.3. This is due to a missing capability check on a function. This makes it possible for unauthenticated attackers to perform an unauthorized action.
Exploits & references
Proof-of-concept & detection
No public proof-of-concept or detection template is known for this vulnerability.
Advisories & patches
- Advisorywordfence.com
Related CVEs
More in JS Help Desk – AI-Powered Support & Ticketing System
All 38| Severity | Vulnerability | CVE | Published |
|---|---|---|---|
| Medium6.4 | Authenticated (Subscriber+) Stored DOM-Based Cross-Site Scripting via 'jsticket_message' Ticket Field via VenoBox data-title ≤5.0.2Update to 5.0.3 | CVE-2026-118046 | |
| Medium4.9 | Authenticated (Administrator+) Path Traversal to Arbitrary File Deletion via 'support_custom_img' Parameter ≤5.0.1Update to 5.0.2 | CVE-2026-104739 | |
| Medium4.3 | Authenticated (Subscriber+) Insecure Direct Object Reference ≤4.0.0Update to 5.0.0 | CVE-2026-103079 | |
| Medium4.3 | Authenticated (Subscriber+) Insecure Direct Object Reference ≤4.0.0Update to 5.0.0 | CVE-2026-103078 | |
| Medium4.3 | Authenticated (Subscriber+) Information Exposure <3.1.4Update to 3.1.4 | CVE-2026-14928 |
- Medium6.4Authenticated (Subscriber+) Stored DOM-Based Cross-Site Scripting via 'jsticket_message' Ticket Field via VenoBox data-title
≤5.0.2Update to 5.0.3
- Medium4.9Authenticated (Administrator+) Path Traversal to Arbitrary File Deletion via 'support_custom_img' Parameter
≤5.0.1Update to 5.0.2
- Medium4.3Authenticated (Subscriber+) Insecure Direct Object Reference
≤4.0.0Update to 5.0.0
- Medium4.3Authenticated (Subscriber+) Insecure Direct Object Reference
≤4.0.0Update to 5.0.0
- Medium4.3Authenticated (Subscriber+) Information Exposure
<3.1.4Update to 3.1.4
Same weakness (Missing Authorization)
All Missing Authorization| Severity | Vulnerability | CVE | Published |
|---|---|---|---|
| High7.2 | Unauthenticated Stored Cross-Site Scripting via Comment User-Agent Header | CVE-2026-120688 | |
| Critical9.8 | Unauthenticated Arbitrary File Upload via File Upload via Public Form Submission | CVE-2026-125055 | |
| Critical9.8 | Unauthenticated PHP Object Injection to Remote Code Execution via 'form' Parameter | CVE-2026-119077 | |
| Medium5.3 | Unauthenticated Sensitive Information Exposure in 'search' Parameter | CVE-2026-121518 |
- High7.2Unauthenticated Stored Cross-Site Scripting via Comment User-Agent Header
EZ SQL Reports Shortcode Widget and DB Backup
≤5.25.25Update to 5.26.45
- Critical9.8Unauthenticated Arbitrary File Upload via File Upload via Public Form Submission
Chatterbug Forms – Fast, Flexible WordPress Form Builder
≤1.0.2Update to 1.1
- Critical9.8Unauthenticated PHP Object Injection to Remote Code Execution via 'form' Parameter
ELEX WordPress HelpDesk & Customer Ticketing System
≤3.3.9Update to 3.4.0
- Medium5.3Unauthenticated Sensitive Information Exposure in 'search' Parameter
Customer Reviews for WooCommerce
≤5.127.0Update to 5.128.0
Timeline
CVE published
Severity medium, CVSS 5.3
Record last updated
Sources & licenses
Wordfence record- Vulnerability data
- Wordfence Intelligence. [object Object] Licensed under the CC BY-SA 4.0.
- CVE® identifiers
- [object Object]. Used under the CVE Program. CVE® is a registered trademark of The MITRE Corporation.
- CVSS / CWE
- National Vulnerability Database (NVD), shown unmodified. This product uses the NVD API but is not endorsed or certified by the NVD.
- VulnCrest content
- Summary, remediation guidance and page layout © VulnCrest. Not sourced from NVD.