Fluent Support <= 2.4.7 — Unauthenticated Limited Modification of Linked Customer Profile Fields via Fluent Forms Feed
CVE-2026-119213Published · Updated Action summary
Affected: ≤2.4.7Update to 2.5.0 or newer
All remediation steps- Severity
- Low3.7
- CVSS
- 3.7CVSS 3.1 · CNA (Wordfence)
CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:N/I:L/A:NWhat does this vector mean?
AV:NAttack vector- Network
AC:HAttack complexity- High
PR:NPrivileges required- None
UI:NUser interaction- None
S:UScope- Unchanged
C:NConfidentiality- None
I:LIntegrity- Low
A:NAvailability- None
- Required access
- No account needed
- Exploit prediction (EPSS)
- 0.2% chance in 30 days13th percentile
- CISA KEV
- Not listed
On this page8
Am I affected?
Fluent Support – Helpdesk & Customer Support Ticket System fluent-support
- Affected≤ 2.4.7
- Patched in2.5.0
Update to 2.5.0 or newer.
You are affected if you run ≤ 2.4.7. Version 2.5.0 and later are not affected by this issue.
- Check your version: in wp-admin go to Plugins → Installed Plugins and read the version under Fluent Support – Helpdesk & Customer Support Ticket System.
- No admin access? Run a passive check of your site. It reads public files only.
- No account is needed to exploit this. Treat any exposed site on an affected version as at risk.
What to do
- Update to version 2.5.0, or a newer patched version
- Rotate administrator passwords and application secrets if the site ran a vulnerable version while publicly reachable.
- Watch Fluent Support – Helpdesk & Customer Support Ticket System to get an email when the next vulnerability is published.
Advisory
Source description from Wordfence Intelligence, credited to Santh.
The Fluent Support – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to unauthenticated modification of a linked customer's stored profile fields in versions up to, and including, 2.4.7 Its first-party Fluent Forms integration (FeedIntegration::notify()) opens a ticket from each public form submission and, for a logged-out submitter, resolves the submitted email to an existing WordPress account via get_user_by('email', ...) without verifying the submitter controls that address, then passes the attacker-supplied data to Customer::maybeCreateCustomer(). This makes it possible for unauthenticated attackers to overwrite a limited set of a registered customer's stored profile fields where an administrator has enabled a FluentSupport feed on a public form. The email address, role and status are never changed; first and last name are overwritten only when the target user has no name set in user meta; and other fields (title, address, city, state, zip, country) are writable only where an administrator has mapped them in the feed.
Exploits & references
Proof-of-concept & detection
No public proof-of-concept or detection template is known for this vulnerability.
Advisories & patches
- Advisorywordfence.com
Related CVEs
More in Fluent Support – Helpdesk & Customer Support Ticket System
All 12| Severity | Vulnerability | CVE | Published |
|---|---|---|---|
| Medium4.3 | Missing Authorization ≤2.3.2Update to 2.4.0 | CVE-2026-94679 | |
| Medium4.3 | Authenticated (Custom role+) Insecure Direct Object Reference <2.3.1Update to 2.3.1 | CVE-2026-14197 | |
| Medium6.4 | Authenticated (Contributor+) Stored Cross-Site Scripting via 'redirect-to' Shortcode Attribute ≤2.3.0Update to 2.3.1 | CVE-2026-15665 | |
| Medium6.4 | Authenticated (Contributor+) Stored Cross-Site Scripting ≤2.3.0Update to 2.3.1 | CVE-2026-65470 | |
| Medium4.3 | Missing Authorization ≤1.10.4Update to 1.10.5 | CVE-2025-67926 |
- Medium4.3Missing Authorization
≤2.3.2Update to 2.4.0
- Medium4.3Authenticated (Custom role+) Insecure Direct Object Reference
<2.3.1Update to 2.3.1
- Medium6.4Authenticated (Contributor+) Stored Cross-Site Scripting via 'redirect-to' Shortcode Attribute
≤2.3.0Update to 2.3.1
- Medium6.4Authenticated (Contributor+) Stored Cross-Site Scripting
≤2.3.0Update to 2.3.1
- Medium4.3Missing Authorization
≤1.10.4Update to 1.10.5
Timeline
CVE published
Severity low, CVSS 3.7
Record last updated
Sources & licenses
Wordfence record- Vulnerability data
- Wordfence Intelligence. Copyright 2012-2026 Defiant Inc. Licensed under the CC BY-SA 4.0.
- CVE® identifiers
- Copyright 1999-2026 The MITRE Corporation. Used under the CVE Program. CVE® is a registered trademark of The MITRE Corporation.
- CVSS / CWE
- National Vulnerability Database (NVD), shown unmodified. This product uses the NVD API but is not endorsed or certified by the NVD.
- EPSS
- Exploit Prediction Scoring System by FIRST.org.
- VulnCrest content
- Summary, remediation guidance and page layout © VulnCrest. Not sourced from NVD.