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WordPress Advanced Ticket System, Elite Support Helpdesk <= 1.0.63 — Authenticated (Admin+) Stored Cross-Site Scripting

CVE-2021-24623Published · Updated

Action summary

Affected: <1.0.64Update to 1.0.64 or newer

All remediation steps
Watch plugin
Severity
Medium5.5
CVSS
5.5
CVSS 3.1 · CNA (Wordfence)
CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:C/C:L/I:L/A:N
What does this vector mean?
AV:N Attack vector
Network
AC:L Attack complexity
Low
PR:H Privileges required
High
UI:N User interaction
None
S:C Scope
Changed
C:L Confidentiality
Low
I:L Integrity
Low
A:N Availability
None
Weakness
CWE-79 Cross-Site Scripting
Required access
Unknown
Exploit prediction (EPSS)
No score
CISA KEV
Not listed
On this page8

Am I affected?

WP Advanced Ticket System, Elite Support Helpdesk wats

  1. Affected< 1.0.64
  2. Patched in1.0.64

Update to 1.0.64 or newer.

You are affected if you run < 1.0.64. Version 1.0.64 and later are not affected by this issue.

  • Check your version: in wp-admin go to Plugins → Installed Plugins and read the version under WP Advanced Ticket System, Elite Support Helpdesk.
  • No admin access? Run a passive check of your site. It reads public files only.

What to do

  1. Update to version 1.0.64, or a newer patched version
  2. Rotate administrator passwords and application secrets if the site ran a vulnerable version while publicly reachable.
  3. Watch WP Advanced Ticket System, Elite Support Helpdesk to get an email when the next vulnerability is published.

Advisory

Source description from Wordfence Intelligence, credited to Tri Wanda Septian.

The WordPress Advanced Ticket System, Elite Support Helpdesk WordPress plugin before 1.0.64 does not sanitize or escape form values before saving to the database or when outputting, which allows high privilege users to perform Cross-Site Scripting attacks even when the unfiltered_html capability is disallowed.

Exploits & references

Proof-of-concept & detection

No public proof-of-concept or detection template is known for this vulnerability.

Advisories & patches

Same weakness (Cross-Site Scripting)

All Cross-Site Scripting
Other Cross-Site Scripting vulnerabilities
SeverityVulnerabilityCVEPublished
High7.2Unauthenticated Stored Cross-Site Scripting via Comment User-Agent Header
EZ SQL Reports Shortcode Widget and DB Backup≤5.25.25Update to 5.26.45
CVE-2026-120688
Critical9.8Unauthenticated Arbitrary File Upload via File Upload via Public Form Submission
Chatterbug Forms – Fast, Flexible WordPress Form Builder≤1.0.2Update to 1.1
CVE-2026-125055
Critical9.8Unauthenticated PHP Object Injection to Remote Code Execution via 'form' Parameter
ELEX WordPress HelpDesk & Customer Ticketing System≤3.3.9Update to 3.4.0
CVE-2026-119077
Medium5.3Unauthenticated Sensitive Information Exposure in 'search' Parameter
Customer Reviews for WooCommerce≤5.127.0Update to 5.128.0
CVE-2026-121518

Timeline

  1. CVE published

    Severity medium, CVSS 5.5

  2. Record last updated

Sources & licenses

Wordfence record
Vulnerability data
Wordfence Intelligence. [object Object] Licensed under the CC BY-SA 4.0.
CVE® identifiers
[object Object]. Used under the CVE Program. CVE® is a registered trademark of The MITRE Corporation.
CVSS / CWE
National Vulnerability Database (NVD), shown unmodified. This product uses the NVD API but is not endorsed or certified by the NVD.
VulnCrest content
Summary, remediation guidance and page layout © VulnCrest. Not sourced from NVD.

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