WordPress plugin
Awesome Support – WordPress HelpDesk & Support Plugin <= 3.1.6 — Arbitrary Shortcode Execution
CVE-2015-9318Published · Updated Action summary
Affected: <3.1.7Update to 3.1.7 or newer
All remediation steps- Severity
- Medium6.5
- CVSS
- 6.5CVSS 3.1 · CNA (Wordfence)
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:NWhat does this vector mean?
AV:NAttack vector- Network
AC:LAttack complexity- Low
PR:NPrivileges required- None
UI:NUser interaction- None
S:UScope- Unchanged
C:LConfidentiality- Low
I:LIntegrity- Low
A:NAvailability- None
- Required access
- No account needed
- Exploit prediction (EPSS)
- No score
- CISA KEV
- Not listed
On this page8
Am I affected?
Awesome Support – WordPress HelpDesk & Support Plugin awesome-support
- Affected< 3.1.7
- Patched in3.1.7
Update to 3.1.7 or newer.
You are affected if you run < 3.1.7. Version 3.1.7 and later are not affected by this issue.
- Check your version: in wp-admin go to Plugins → Installed Plugins and read the version under Awesome Support – WordPress HelpDesk & Support Plugin.
- No admin access? Run a passive check of your site. It reads public files only.
- No account is needed to exploit this. Treat any exposed site on an affected version as at risk.
What to do
- Update to version 3.1.7, or a newer patched version
- Rotate administrator passwords and application secrets if the site ran a vulnerable version while publicly reachable.
- Watch Awesome Support – WordPress HelpDesk & Support Plugin to get an email when the next vulnerability is published.
Advisory
Source description from Wordfence Intelligence, credited to Anton Kulpinov.
The awesome-support plugin before 3.1.7 for WordPress has a security issue in which shortcodes are allowed in replies.
Exploits & references
Proof-of-concept & detection
No public proof-of-concept or detection template is known for this vulnerability.
Advisories & patches
- Advisorywordfence.com
Related CVEs
More in Awesome Support – WordPress HelpDesk & Support Plugin
All 31| Severity | Vulnerability | CVE | Published |
|---|---|---|---|
| Medium6.4 | Authenticated (Custom+) Stored Cross-Site Scripting via Ticket Attachment MIME Confusion ≤6.4.1Update to 6.4.2 | CVE-2026-103370 | |
| Medium6.4 | Authenticated (Subscriber+) Stored Cross-Site Scripting via 'gdpr-data' Parameter via wpas_gdpr_user_opt_out AJAX Action ≤6.4.0Update to 6.4.1 | CVE-2026-96268 | |
| Medium6.4 | Authenticated (Subscriber+) Stored Cross-Site Scripting ≤6.3.9Update to 6.4.0 | CVE-2026-96820 | |
| Medium4.3 | Missing Authorization to Authenticated (Subscriber+) Arbitrary User Denial via 'user_id' Parameter ≤6.3.9Update to 6.4.0 | CVE-2026-19946 | |
| Medium5.3 | Authenticated (Subscriber+) Insecure Direct Object Reference to Unauthorized Ticket Reply Access via 'ticket_id' Parameter ≤6.3.7Update to 6.3.8 | CVE-2026-4654 |
- Medium6.4Authenticated (Custom+) Stored Cross-Site Scripting via Ticket Attachment MIME Confusion
≤6.4.1Update to 6.4.2
- Medium6.4Authenticated (Subscriber+) Stored Cross-Site Scripting via 'gdpr-data' Parameter via wpas_gdpr_user_opt_out AJAX Action
≤6.4.0Update to 6.4.1
- Medium6.4Authenticated (Subscriber+) Stored Cross-Site Scripting
≤6.3.9Update to 6.4.0
- Medium4.3Missing Authorization to Authenticated (Subscriber+) Arbitrary User Denial via 'user_id' Parameter
≤6.3.9Update to 6.4.0
- Medium5.3Authenticated (Subscriber+) Insecure Direct Object Reference to Unauthorized Ticket Reply Access via 'ticket_id' Parameter
≤6.3.7Update to 6.3.8
Timeline
CVE published
Severity medium, CVSS 6.5
Record last updated
Sources & licenses
Wordfence record- Vulnerability data
- Wordfence Intelligence. [object Object] Licensed under the CC BY-SA 4.0.
- CVE® identifiers
- [object Object]. Used under the CVE Program. CVE® is a registered trademark of The MITRE Corporation.
- CVSS / CWE
- National Vulnerability Database (NVD), shown unmodified. This product uses the NVD API but is not endorsed or certified by the NVD.
- VulnCrest content
- Summary, remediation guidance and page layout © VulnCrest. Not sourced from NVD.